Faq

How can I place an order?

Browse our collections, select your preferred product and size, add it to your cart, and proceed to checkout. Enter your delivery details and complete the payment using an available payment method.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and popular digital wallets. All payments are processed securely at checkout.

Do you offer Cash on Delivery (COD)?

COD availability depends on your delivery location and will be shown as a payment option at checkout if eligible for your pincode.

How can I check my order status?

Once your order is confirmed and shipped, tracking information may be shared through your registered email address, phone number, WhatsApp, or SMS.

How long does delivery take?

Orders are generally delivered within 3–7 business days after dispatch. Delivery time may vary depending on your location and courier service.

Do you ship internationally?

Currently we ship within India only. We're working on expanding to international shipping soon — stay tuned!

Can I cancel my order?

Cancellation may be possible before your order is shipped. Once the order has been shipped, cancellation may no longer be available.

Please contact us as soon as possible with your Order ID.

Can I return or exchange my product?

Eligible products may be returned or exchanged within 7 days of delivery, subject to our Return & Refund Policy and Exchange Policy.

What if I receive a damaged or wrong product?

Please contact us promptly with your Order ID and clear photographs/videos of the product. Our team will review the issue and assist you with the appropriate resolution.

How do I choose the right size?

Please refer to the size chart provided on the relevant product page. If you need help choosing a size, contact our customer support team before placing your order.

Will the product colour look exactly like the pictures?

We make every effort to display product colours accurately. However, slight variations may occur due to photography, lighting, and individual screen settings.

How should I wash and care for my clothing?

Please follow the wash care instructions listed on each product page. We generally recommend gentle hand wash or dry cleaning for embellished and delicate fabrics to preserve their quality.

How can I contact customer support?

You can reach us anytime at sales@mayrafashion.com or through our Contact page. Our team typically responds within 1-2 business days.